More ways to pay. One payment partner.
Online, in person, by phone, or automatically—give customers secure, convenient ways to pay with solutions built for utilities and local government.
Payment options for every customer channel
Your customers want convenient ways to pay. Your staff needs payment processing that is secure, reliable, and manageable.
Efexsys provides multiple payment methods and channels that can be configured around the needs of your utility or municipality. As a merchant service provider, we’re the right choice when you demand a single-source payment processing partner with a dedicated service team to support you long-term.
Online and mobile
Give customers secure access to make payments online from a computer, smartphone, or tablet.
A modern digital payment experience makes it easier for customers to pay when and where it is convenient for them.
Apple Pay and Google Pay
Support the digital wallets many customers already use.
Apple Pay and Google Pay can make mobile payments faster by allowing customers to use stored payment credentials rather than manually entering card information.
Point-of-sale
For some, in-office payments are unavoidable.
Efexsys supports point-of-sale (POS) payment processing for organizations that need to serve customers both digitally and at the counter.
Telephone IVR
Automated phone payments help staff avoid manually handling every transaction.
Efexsys IVR payment options give customers another self-service channel while allowing organizations to customize the phone-payment experience around their needs.
Autopay
Autopay lets customers establish recurring payments so bills are paid automatically on schedule each month. For utilities, that can mean fewer missed payments, less manual follow-up, and more predictable payment activity.
ACH and eCheck
Provide a bank-account payment option in addition to credit and debit cards.
ACH transfers move funds electronically between accounts, while eChecks work like a digital version of a paper check. They add flexibility without replacing the convenience of card payments.
Text payments and notifications
Meet customers on the device they carry everywhere.
Text-based payment and notification options provide another convenient way for customers to receive payment information, stay informed about upcoming bills, and complete transactions with fewer steps.
Payment security
Efexsys uses payment technologies and security practices designed to protect sensitive information throughout the transaction process. That helps reduce risk and build customer confidence across every payment channel.
Customized setup for your organization
Not every utility or municipality needs the same combination of payment channels.
Efexsys can help you determine which payment methods and services make sense for your organization and the customers you serve. We’ll look at factors like payment volume, customer preferences, staffing, existing systems, and the level of automation you want.
And we do this without you having to juggle multiple vendors or switch between merchant accounts.
Let's find the right payment setup for you.
Every organization handles payments differently.
Efexsys can help you choose the right mix of payment channels for your operations while giving customers the convenient ways to pay they expect.