Payment processing built for utilities and local government
Give customers convenient ways to pay while making payment processing easier for your staff.
Efexsys provides secure payment solutions for utilities and municipalities, with options including online and mobile payments, point-of-sale transactions, telephone IVR, recurring autopay, ACH/eCheck, Apple Pay, Google Pay, and more.
What is Efexsys?
Efexsys is an leading payment services provider specializing in utilities and local governments.
We help organizations securely accept and manage customer payments across multiple channels while providing responsive support from a team familiar with the needs of public-service organizations.
Give Your customers more ways to pay
Paying a utility bill or municipal fee should be simple.
Efexsys gives customers convenient ways to make one-time or recurring payments online, from a mobile device, by phone, or in person. Supported payment options include credit and debit cards, autopay, ACH/eCheck, Apple Pay, Google Pay, IVR, and other electronic payment methods.
Whether someone wants to make a quick payment today or stop thinking about their bill altogether with autopay, you can give them options that fit.
Let customers securely pay bills online from a computer, phone, or other connected device.
Securely accept card-present payments (with chip and touchless functionality) for customers who prefer to pay in person.
Allow customers to schedule automatic payments and reduce the need to remember each monthly due date.
Provide customers with an electronic bank-payment option alongside traditional card payments.
Give customers faster digital-wallet payment options without requiring them to manually enter card information.
Give customers a convenient self-service option for making payments by phone.
Make paying even more convenient with supported text-based payment and notification options.
Why utilities choose Efexsys
Decades of experience working with utilities and local government. Nearly $400,000,000 processed across 8.5 million transactions to date.
Responsive service
When you have a question, you should be able to reach people who understand your organization, your payment environment, and what needs to happen next.
Payment choice
Today’s customers have different preferences for paying for services. Efexsys helps you offer modern payment options across digital, phone, and in-person channels.
Utility & Municipal Experience
Our solutions are designed around the unique payment processing needs of utilities and local governments rather than generic, out-of-the-box retail transactions.
Flexible Processing Models
Efexsys works with utilities and local governments to determine a payment approach that fits their operational and customer-service needs, including available processing-fee models where permitted.
Secure Payment Processing
Efexsys uses modern payment-security technologies and processes (SSL protocols, PCI compliance, tokenization, EMV chip support, and ongoing education services) designed to protect sensitive payment information.
Billing/CIS Integration
Payment workflows work directly with your existing billing/CIS environment, reducing duplicate payment entry, making reconciliation
easier, and keeping billing and payment activity working together.
The payment specialist for utilities and local government.
Looking for a payment platform designed for every type of business on Earth, regardless of size or customer base? That’s not Efexsys.
Looking for one that understands how your organization collects payments and serves your customers. That’s Efexsys.